The Road and Transport Authority of Dubai (RTA) recently declared that they will be modernising the current nol card system. The nol card-based ticketing system will now be an account-based digital ticketing system thanks to the latest upgrade.
Part of the RTA’s plans to establish Dubai as a leader in digital transformation, this new project, which has attracted Dhs350 million in investment, is in line with the best worldwide practices.
What impact will this have on my nol card?
To provide a smooth travel experience from beginning to end, the project will operate as a digital payment system that will serve as a transport fare wallet. It will be a one-stop shop for route planning, booking, and pre-payment.
A variety of packages, including the option to reserve tickets for families or groups, will also be available through the wallet.
In addition, the system will leverage artificial intelligence (AI) technologies like facial recognition to improve and expedite user experience, as well as smart payment ways via your phone.
It also implies that important account data including your balance, past travel, ticket prices, and fare computations will be accessible to you.
Your personal information will be better-protected thanks to the new system, which will link every card that is issued to a specific customer’s account. Users will have an easier time organising their transportation thanks to the digital payment system.
The Nol card was first presented in 2009 along with the opening of the Dubai Metro. Over the following fifteen years, it has served as a transportation facilitator, and in 2017 it added a plethora of new capabilities.
His Excellency Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the RTA, says that “upgrading the nol system contributes to the public transport payment system in Dubai.” The initiative is scheduled to launch near the end of 2025.