Wednesday, July 24

British Council in Sharjah, UAE Customer Care Phone Number, Email, Address

British Council in Sharjah, UAE Address, Phone Number, Email, Hours, Website and Social Media

Address: 537 Al Bateen Street Villa No. 16 – Beside Al Bateen Health Center Al Kasbah Street – United Arab Emirates

Phone Number: +971600529995


Hours: Monday-closed, Thursday-Sunday: 10am-10:30pm.


Map: View Google direction here.

About British Council

Founded: 1934

Founder: Government of the United Kingdom

The British Council is a UK government-affiliated organization that operates in over 100 countries, promoting British culture, education, and language learning. It offers various services such as English language courses, cultural events, and academic exchanges to strengthen international relationships and enhance intercultural understanding.

British Council Service

  • Learn English
  • Take an exam
  • Study and work abroad
  • School and teacher resources
  • English, education and arts

How to make a Complaint in British Council UAE?

Identify the Issue: Clearly identify the issue or problem you want to complain about. Make sure you have all the relevant information, such as dates, times, locations, and any relevant documents or communication.

Contact the British Council UAE:

Online Complaint Form: Check the British Council UAE’s official website for a dedicated complaints page or contact form. They might have an online form specifically designed for submitting complaints.
Email: Send an email detailing your complaint to the appropriate email address provided on their website. This could be a general customer service email or a dedicated complaints email.
Phone: Call the customer service or complaints phone number provided on their website. Speak to a representative and explain your complaint clearly.
Provide Details: When contacting the British Council, provide all the necessary details related to your complaint. Be specific, concise, and provide any supporting documents if required.

Stay Calm and Professional: It’s important to remain calm and professional when communicating your complaint. Avoid using offensive or aggressive language, as it might hinder the resolution process.

Request a Resolution: Clearly state what you expect as a resolution to your complaint. This could be an explanation, a correction of the issue, a refund, or any other appropriate solution.

Document Communication: Keep a record of all your communications with the British Council. This includes emails, phone call details, and any written correspondence.

Follow Up: If you don’t receive a timely response, consider following up on your complaint. Politely inquire about the status of your complaint and when you can expect a resolution.

Escalate if Necessary: If you’re not satisfied with the initial response or resolution, you might want to escalate your complaint. Check their website or the communication you received for information on how to escalate the matter further.

Regulatory Authorities: If you believe your complaint hasn’t been adequately addressed by the British Council, you may consider reaching out to relevant regulatory authorities or consumer protection agencies in the UAE.

British Council Group Entities

  1. Visit
  2. Enter Your Name & Email Id
  3. Select Your Country
  4. Select Your Enquiry About (Arts, British Council Programme or Project, English & Exams)
  5. Enter the Enquiry Details
  6. Click Submit

How to Reach British Council Group Entities by Bus / Taxi?

By Bus

  • E100, E101, 26, 40

By Taxi

  • National Taxi LLC
  • Careem Taxi
  • Uber

Jobs / Careers at British Council Sharjah

Click here to view the job vacancies at British Council Sharjah

Contact British Council on Social Media

Is there any problem / complaint with reaching the British Council in Sharjah, UAE Address or Phone number? Please report any issues using the below comment form.


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